Gwbert Glamping

Booking Terms & Conditions

Gwbert On Sea Glamping LTD- Terms and Conditions. Reservations of accommodation are accepted subject to the terms of these Conditions of Hire.

1. Contract

  • The Contract of Hire shall be between the Hirer and the property owners.

2. Rental

  • Bookings for persons or groups under 25 years of age cannot be accepted.
  • This agreement is made on the basis that the property is to be occupied by the holidaymakers for a holiday as mentioned in the Housing Act 1988 Schedule 1 paragraph 9 and the Holidaymakers acknowledge that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.

3. Correspondence

  • We will contact you via email regarding your booking and details about your stay at Gwbert Glamping. The lead guest must provide a mobile number incase we need to contact you throughout your stay.
  • Your email from bookings and enquires will automatically receive special offers and updates emails from us and premier cottages. If you do not wish to receive further emails please let us know.

4. Payment

  • Bookings made within 8 weeks of your holiday date must be paid for in full and in advance of occupation of the property. For a booking made more than 8 weeks before your holiday starts we require a non refundable or transferrable deposit of 25%.
  • PAYMENTS ARE NON REFUNDABLE AND NON TRANSFERRABLE. PLEASE ENSURE YOU TAKE OUT ADEQUATE HOLIDAY INSURANCE TO PROTECT YOU FROM ANY UNFORSEEN CIRCUMSTANCES PREVENTING YOU FROM TAKING YOUR HOLIDAY.
  • Balance: Upon payment of the deposit and subject to acceptance of the booking, the applicant becomes liable for the balance of the rent 8 weeks before for the period of letting. Where balances are not paid within 7 days of the date stated on your confirmation, Gwbert Glamping reserve the right to cancel and re sell your break. 
  • All prices are in Pounds GB. Central heating and electricity are included in price.

5. Damages / Extra cleaning:

  • All bookings are accepted on the condition that the property is left in the same state of repair, order and cleanliness both inside and outside as at the start of the holiday, and that the person who made the booking will pay for major breakages and / or damage and extra cleaning if so required.
  • Major breakages should be reported to the owners immediately and minor damage should be noted at the termination of your stay so replacements can be arranged.
  • If you damage the property or furnishings in any way or leave it in an unacceptable condition we reserve the right to invoice you for such damage or the unacceptable state of the property.

6. Pets

  • Unfortunately pets are not permitted on the Glamping site.

7. Sleeping Capacity

  • The maximum number of people allowed is clearly stated in the description and extra persons cannot be accommodated.

8. Occupation times

  • Tenancies commence after 3.30 pm (unless otherwise agreed), on the commencement date of the tenancy and terminate at 10 am on the leaving date. This is to ensure that the property can be properly cleaned and prepared.

9. Availability

  • The Hiring Contract is made on the understanding that the property and its facilities as published on the internet will be available for the dates stated. In the unlikely event that the property is not available through events arising out of the control of the owner, then they may be forced to cancel the booking. The hirer will be advised of any such circumstances as early as possible, and offered suitable alternative accommodation, in the event this cannot be offered the hirer will be refunded all monies paid in full. We cannot, pay any compensation or expenses as a consequence of such an event, and the Hirer shall have no further claim against the owner.

10. Access to property

  • The Property Owner or his representatives shall be allowed access to the property at any reasonable time during any holiday occupancy, should the need arise.

11. Linen:

  • The property is equipped with bed linen and all beds are made up on arrival. Towels are also provided but must not leave the property, please bring your own beach towels.

12. Smoking: Smoking is not allowed inside the property.

13. Special Needs

  • If you have special requests or needs, you are responsible for advising us at the time of booking, although we cannot guarantee that any requests will be met. Failure to meet special requests will not be a breach of contract. It is your responsibility to satisfy yourself that the property is completely suitable for your needs. Please note that if a particular requirement is not specified on the Website then it is not provided.

14. Motor Car and Personal Belongings:

  • Parking is available on site, 1 car per pod.
  • Baggage and personal belongings are at the Hirer's risk at all times, and no responsibility can be accepted for loss of or damage to any vehicle or its contents.

15. The Holidaymakers right to occupy the Property may be forfeited without compensation if:-

  • More people or pets than declared at the time of booking or before the commencement of the holiday and/or the number the Property holds, attempt to take up occupation.
  • Any activity is undertaken which is illegal, or may cause unreasonable damage, noise, behaviour or disturbance.
  • Smoking in a designated "No Smoking" property.

16. Complaints

Every effort has been made to ensure that you have an enjoyable holiday. If however, you have any cause for complaint please contact us immediately if any problem arises so that it can be speedily resolved. We also value your feedback and are always keen to make improvements to better our guests stay, please let us know if you have any suggestions. Please inform us immediately throughout your stay of any issues as complaints cannot be dealt with retrospectively.

17. Hot tub - Please see the additional hot tub disclaimer. (.PDF)

18. CANCELLATION POLICY - PLEASE NOTE PAYMENTS ARE NON REFUNDABLE AND NON TRANSFERRABLE UNDER ANY CIRCUMSTANCES. PLEASE ENSURE YOU HAVE HOLIDAY INSURANCE TO COVER YOU IN THE EVENT YOU MAY NEED TO CANCEL YOUR STAY.

DEPOSIT PAYMENT TO SECURE YOUR BOOKING IS TAKEN AS ACCEPTANCE OF THE ABOVE TERMS AND CONDITIONS. 

 

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